Contact Phone Number for Utility Outages
If you are a City of Jackson electric or water utility customer and experience a power outage or water service disruption, please contact Public Works at 573-243-2300. This phone number is monitored around the clock and service crews are alerted as soon as possible, if the need arises.
The Civic Center at 381 East Deerwood houses a FEMA safe room and remains open when severe thunderstorm watches or warnings have been issued for areas within Jackson city limits. The phone number for the Civic Center is 573-204-8848.
Per FEMA regulations, no pets, with the exception of service animals, are allowed in the safe room. Nonprescription drugs, alcohol, and weapons are also prohibited.