1. Welcome to Jackson, Missouri

  1. Utility Payments

  2. NOTE:  A new City of Jackson utility account access page is available. The new utility page allows you to view your billing and payment history for free (account activity is updated nightly).  Your account access requires that you have an email address.  For setting up access, you will also need your utility account number, location as shown on your bill. If you need help with this, please feel free to contact us for assistance.   

    To set up your utility account access, click HERE.  

    You can also pay your account balance through your account access page, but payment by this method is not required to access your account information.  Please note there is a charge for payments made through the account access portal.  The old online payment link shown below will be unavailable after 2/28/2020, so it is important that if you pay your bill using the old link, you will have to begin paying from your account access page or use another method beginning March 1, 2020.

    To MAKE A PAYMENT WITH NO ADDED FEES, we recommend you sign up for automatic withdrawal with the City (available on the 10th or 20th - your choice) or generate a payment using your own bank's online payment service.  The form to sign up for automatic withdrawal is available here.

    Need assistance? More questions?  Contact the Collector's office at 573-243-4404 or email us at utilities@jacksonmo.org.

    *********************************************

    REMINDER: THE PAYMENT METHOD BELOW WILL BE UNAVAILABLE AFTER FEBRUARY 28, 2020.  THIS PAGE IS FOR JACKSON, MISSOURI CITY UTILITY CUSTOMERS' USE ONLY.

    Pay Your City of Jackson Utility Bill - ACH, Debit/Credit Card  

    FULL AMOUNT DUE ON YOUR BILL MUST BE RECEIVED BY THE CITY ON OR BEFORE 5 PM ON THE 20TH OF THE MONTH TO AVOID LATE PAYMENT PENALTY.  IF PAYING AFTER THE 20TH, WE ENCOURAGE YOU TO PAY BY DEBIT/CREDIT CARD TWO DAYS BEFORE THE CUT OFF DATE SHOWN ON THE TOP OF YOUR UTILITY BILL. 

    If you are paying your bill/reconnect fee online after being cut off for non-payment of a utility bill, you MUST PAY BY CREDIT/DEBIT CARD ONLY.  Paying by ACH transaction method will delay your service availability by a minimum of two days.

    Returned transactions will generate an additional $30 fee that is due immediately.

    Processing fees are charged to your account/card, based on your payment method.

    ACH transaction - $1.50
    Credit Card (Discover, MasterCard, Visa) - 2.49%  (e.g. $2.49 per $100)
    Debit Card - .90%  (e.g.  $ .90 per $100)

    Read this PRIOR to clicking on Make Payment button below. 

    To ensure proper payment posting, make sure you have the right information on hand.

    You need your utility account number and the amount currently due.

    IMPORTANT:  Click/touch Confirm button on payment preview screen to process payment.  Wait for the confirmation page to load - it will display your confirmation number. 

    You will have the opportunity to cancel the payment after you access the payment processing website.

     

    Card payment services are provided by U.S. Bank.

    For questions about your utility bill, you should email utilities@jacksonmo.org or call the Collectors Office at 573-243-4404.

  1. Utility Payments

  2. News

  3. Calendar of Events

    < Prev Next >
    1. 20
      Jan
    2. Yard Waste Pick-Up Week
      Yard waste pickup for solid waste customers. ...Read More
    1. 23
      Jan
    2. Meeting - Zoning Board of Adjustment
      Zoning Board of Adjustment Meeting, Board Roo...Read More
    1. 2
      Feb
    2. Groundhog Day
    1. 3
      Feb
    2. Yard Waste Pick-Up Week
      Yard waste pickup for solid waste customers. ...Read More
    View Full Calendar
  4. City of Jackson
    101 Court Street
    Jackson, MO 63755  
    Phone:  (573) 243-3568  
    Powered by  Element 74