1. Welcome to Jackson, Missouri

  1. Utility Payments

  2. THIS PAGE IS FOR JACKSON, MISSOURI CITY UTILITY CUSTOMERS' USE ONLY.

    Pay Your City of Jackson Utility Bill - ACH, Debit/Credit Card  

    FULL AMOUNT DUE ON YOUR BILL MUST BE RECEIVED BY THE CITY ON OR BEFORE 5 PM ON THE 20TH OF THE MONTH TO AVOID LATE PAYMENT PENALTY.  IF PAYING AFTER THE 20TH, WE ENCOURAGE YOU TO PAY BY DEBIT/CREDIT CARD TWO DAYS BEFORE THE CUT OFF DATE SHOWN ON THE TOP OF YOUR UTILITY BILL. 

    If you are paying your bill/reconnect fee online after being cut off for non-payment of a utility bill, you MUST PAY BY CREDIT/DEBIT CARD ONLY.  Paying by ACH transaction method will delay your service availability by a minimum of two days.

    Returned transactions will generate an additional $30 fee that is due immediately.

    Processing fees are charged to your account/card, based on your payment method.

    ACH transaction - $1.50
    Credit Card (Discover, MasterCard, Visa) - 2.49%  (e.g. $2.49 per $100)
    Debit Card - .90%  (e.g.  $ .90 per $100)

    Read this PRIOR to clicking on Make Payment button below. 

    To ensure proper payment posting, make sure you have the right information on hand.

    You need your utility account number and the amount currently due.

    IMPORTANT:  Click/touch Confirm button on payment preview screen to process payment.  Wait for the confirmation page to load - it will display your confirmation number. 

    You will have the opportunity to cancel the payment after you access the payment processing website.

     

    Card payment services are provided by U.S. Bank.

    For questions about your utility bill, you should email utilities@jacksonmo.org or call the Collectors Office at 573-243-4404.

  1. Utility Payments

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  4. City of Jackson
    101 Court Street
    Jackson, MO 63755  
    Phone:  (573) 243-3568  
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